The Covid-19 situation means that we’re all having to learn new ways of living and interacting – and this includes health related appointments.

An online appointment should always be considered as a first option, especially where you fall into the group of people classed as vulnerable, or where you have regular contact with people in this group.

It is recognised however that therapy is people-based and in some situations a face-to-face appointment is strongly preferred or necessary.  Some simple steps will ensure that we can minimise risk in these situations.

  • Please arrive as close as possible to the start time of your appointment to reduce waiting time in the building. Appointments will be spaced out to avoid clients crossing in the hallways or waiting area.
  • Hand sanitiser will be available in the reception area and in the therapy room for your use before and after the session. Soap and water can also be used in the upstairs toilets.
  • Prior to each appointment you will be asked to confirm that you have no symptoms and have not been in close contact with anyone with symptoms.   If you have any symptoms, or are in doubt, you will be asked to reschedule the appointment.
  • Social distancing must be maintained at all times – rooms have been arranged to ensure that this is possible.
  • Therapy will be carried out using chairs. No couch will be available. Couch roll will be used on the client chair and disposed of at the end of each session.
  • Face masks will be available and the therapist and client will agree whether or not to use these during the session.
  • All surfaces that may have been touched will be cleaned, including all door handles, bannister rail, etc, before sessions begin and between each session.


Thank you for your co-operation and understanding.